Question 1

How quickly can you fix my remote problems?

Accepted Answer

In most cases, we can resolve remote control issues within a single service visit. Our technicians carry a wide range of replacement remotes and can reprogram most systems on the spot. For standard remote issues like dead batteries, signal interference, or programming problems, we typically complete repairs within 30-60 minutes. If your remote requires a special order part, we'll provide a temporary solution and schedule a follow-up visit at no additional charge.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote problems can stem from several common causes: dead or weak batteries (the most frequent issue), signal interference from nearby electronics or LED bulbs, worn-out remote buttons, antenna issues on the opener unit, or programming that's been reset due to power outages. Sometimes the issue isn't the remote at all but the receiver board in the opener unit. Our diagnostic process identifies the exact cause so we can provide the right solution the first time.

Question 3

Do you offer financing for new residential door installations?

Accepted Answer

Yes, we offer flexible financing options to make your new garage door installation affordable. We partner with several financing providers to offer plans with competitive rates, including 0% APR options for qualified buyers. Whether you're looking for a basic upgrade or a premium insulated door with smart features, we can help you find a payment plan that fits your budget. Contact us for a free quote and we'll discuss all available financing options during your consultation.

Question 4

How long does a typical garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours from start to finish. This includes removing your old door, installing the new door and tracks, setting up the opener system, and testing all safety features. More complex installations, such as those requiring structural modifications or custom-sized doors, may take a full day. We always provide an accurate time estimate during your initial consultation.

Question 5

What warranty do you offer on repairs and installations?

Accepted Answer

We stand behind our work with a comprehensive 5-Year Warranty on all labor. Additionally, most parts and doors we install come with manufacturer warranties ranging from 3-25 years depending on the product. Our warranty covers defects in workmanship and ensures that if any issue arises from our installation or repair, we'll make it right at no cost to you. This total confidence guarantee is our commitment to your satisfaction.

Question 6

Are your technicians licensed and insured?

Accepted Answer

Absolutely. All our technicians are fully licensed, bonded, and insured. We're also IDA Certified and Brand Authorized by major garage door manufacturers. Our team undergoes continuous training to stay current with the latest technologies and safety standards. When you choose us, you can have complete peace of mind knowing that trained professionals are handling your garage door needs.

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